Guide to Bins, Boxes & Collections

Bin Collections

East Herts Council has an alternate refuse and recycling collection service. This means your black wheeled bin is collected fortnightly on your waste week with your blue alternate week.

We also offer a paid for Garden Waste Collection service. If you subscribe to this service your garden waste will be collected from your brown bin, along with your blue-lidded recycling bin, fortnightly.

Please note the following;

• Only items that cannot be composted or recycled should go into your black bin or sacks.
• East Herts Council provides each household in the district with one black bin and one blue lidded bin.
• Only waste contained within the wheeled bins will be collected.
• For residents who have difficult access or no front or rear garden we operate a sack collection service. In these circumstances we also provide a green paper box and a blue recycling box which will be collected fortnightly on your recycling week. More boxes are available on request.
• We offer a boundary collection service; this means your bin must be presented with the lid closed at the boundary of your property by 7am.
• The boundary of your property is where the front of your property / garden meets the public highway (pavement or road).
• Operatives will not step onto your property. Extra waste left at the side of the bins or placed on top of the bins will not be collected.
• If you are not physically able to place your bins on the boundary you may qualify for an Assisted Bin Collection.

• If you have a bin that is damaged or you have a bin missing please, Request a replacement bin for your property.

Contamination

If any of your bins contain items which are not acceptable it will NOT be emptied as this is considered contamination. You must remove the contamination and the crew will collect it on your next scheduled collection date. We will not return for contaminated bins.