Request a replacement bin for your property
Please note, in some instances it may not be possible to provide you with a wheeled bin due to narrow access or access issues such as properties opening straight onto a main road.
When this happens we will provide refuse sacks clearly marked with the East Herts Logo and you will continue to have a weekly collection of waste. Your recycling collections will be made via kerbside boxes.
If you are moving into or already have moved into a new build property, please fill in a new build property bin request form
To request a new or replacement bin on an existing property, please complete the form below. Please note, in order for us to replace damaged bins, you will need them to be placed outside the front of the property from the day you submit the request.
You can continue to use your bin unless it is so damaged that we would not be able to move it (i.e. if the wheels are damaged or missing or if the container has a large split). We will collect damaged bins full or empty
If you have an assisted collection, please leave the bin in the usual storage place.
If you are unable to use this form, please see our contact us page for ways of getting in touch