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Street Cleaning & Litter

We are responsible for sweeping roads, pavements and public land, helping to keep the environment clear of litter and dirt. If you see an area that needs cleaning please report it to us using our online form.

You can report litter, fly tipping or other street problems via our online form.

Not all street problems are dealt with by East Herts Council, some problems such as blocked drains are dealt with by Hertfordshire County Council. Before reporting a problem please read our list below to make sure we can help you.

What we do

  • We will remove fly tipping or dumped items from roads, pavements or council land. For more information please see our Dumped Rubbish (Flytipping) page.
  • We aim to remove graffiti from East Herts Council owned property within seven to ten days of it being reported and within 24 hours if the graffiti is racist/offensive. For graffiti on private property the council may be able to remove it for a small charge.
  • We take action on people who dump rubbish, drop litter and other environmental offences.For more detail visit our Fixed Penalty Notices for Littering & Dog Fouling page.
  • We operate a rolling programme which we regularly review to ensure we are responding to the different areas of the District. The more frequently the road is used, the more litter will gather and this may be reflected in the number of times a road is visited.
  • We support groups and individuals who able to assist us keeping areas clean through voluntary litter picking. For more information contact operations.admin@eastherts.gov.uk

What we don't do

  • We are not responsible for cleaning from privately owned land (eg housing association land, building plots, industrial estates and railway sidings, please contact the land owner - if the land owner is not responding to requests then we will investigate.
  • If you have a blocked grid, drain or gully, report this to Hertfordshire County Council.
  • If there is a fly tip, hazard or spillage obstructing the road please contact Hertfordshire County Council.
  • For abandoned trolleys - Asda & Sainsbury - contact Trolleywise 0800 316 124 For Tesco call Trolley Collection Service on 01392 882 210.

Report a Street Cleansing Problem & Litter

If you see a street or area that needs cleaning please report it to us to investigate using our online form below.

Alternatively, you can also report problems to us using our online reporting tool, Fix my Street which allows you to report your problem using a postcode, street name or area. You can also upload photos, track the progress of the issue and check if someone else has already reported a similar issue.

  1. Details of Street Cleansing Problem
  2. Your Contact Details
  3. Data Protection Clause
    1. In accordance with the Data Protection Act 1998 the information you supply the Council as part of your application will be used for the purposes of dealing with your request and retained as per our published data protection policy. From time to time this information may be shared with other Council departments and/or outside partners to process your request as effectively as possible.

      Please read our data protection policy (this link opens in a new window) and tick to confirm you agree with your data being used in this way.
    2. Please confirm *
  4. CLOSE FORM