Help to manage the cost of living

With the cost of living on the rise, we have put together a one-stop source of information for local people – from checking what support is available, to finding your cheapest deals - get the help you need to manage the cost of living.

Visit the Cost of Living Support website to see what support you could be eligible for.

There are many local grant schemes that help with funding and other support. Visit the turn2us website and search for funds available in your area.

Check what you’re entitled to

Lots of people miss out on extra money they could be getting each week. This can be especially true for older people whose circumstances may have changed. If you, or someone you know, hasn’t checked in while, it’s well worth doing to see what you’re entitled to.

Attendance allowance

Attendance allowance can help you, or an older relative, who needs care or supervision because of an illness or disability. Visit the website or call the helpline: 0800 731 0122.

Council Tax

Pension age residents who need financial support could get money off their council tax bill. Use our online calculator to check if you, or someone you know, is eligible.

Winter fuel payment 

The Winter Fuel Payment of £100 - £300 is paid annually for those over the State Retirement Age. You should get it automatically if you are receiving your state pension and live in the UK. Otherwise, you may need to make a claim—see GOV.UK for more details or call 0800 731 0160

Tax-free Childcare

Working families in East Herts could be missing out on £2,000 a year to help with the cost of childcare. Whether it’s for holiday clubs, breakfast clubs, or childminders and nurseries, Tax-Free Childcare gives working parents a helping hand. This article explains everything you need to know

Maternity Allowance

If you are expecting your first child, you may be eligible for the Sure Start Maternity Grant. This is a one-off £500 payment, which you do not need to repay. You must claim within 11 weeks of the baby’s due date, or within six months after they are born. 

NHS Healthy Start

The scheme is designed to help families access fruit, vegetables and milk, worth £220 a year. Families who use NHS Healthy Start can also access free vitamins. Find out more on the NHS Healthy Start website 

Citizens Advice East Herts offers a wealth of information online and in person – from applying for Universal Credit for the first time, to budgeting and redundancy support.

Check what you’re entitled to

Lots of people miss out on extra money they could be getting each week. If you, or someone you know, hasn’t checked in while, it’s well worth doing to see what you’re entitled to.

Financial Wellbeing

In partnership with the Healthy Hub East Herts Citizens Advice East Herts talk you through financial wellbeing.

Take a look at the YouTube video.

Free lunches for all infants and for older children whose family gets certain benefits.

Visit Hertfordshire Council Council's website to check if you are eligible. 

If you are on a low income or claim benefits, your council tax bill council could be reduced by over 90%. Find out more on our Council Tax Support page

Anyone who is medically certified as having a severe impairment of their intellectual or social functioning, that appears to be permanent, may be eligible to a Council Tax discount or exemption. Find out more on our Exemption page.


The Affinity Water WaterSure scheme works by capping your charges, so additional water usage is not chargeable. Find out if you are eligible and apply online.

Internet and TV

Broadband providers, including Sky, BT and Virgin, are among the firms offering cheaper deals for households on Universal Credit. You can save up to £150 by moving onto a social tariff. 

Energy bills

Cold weather payments

From November 2022 cold weather payments of £25 will be paid automatically, if the temperature is below zero for seven consecutive days and you are on certain benefits. For more information see GOV.UK or alternatively contact the Job Centre or the pension service.

Energy Saving

Visit the following pages for tips on energy efficiency and insulation grants available:

Check to see if you are entitled to extra benefits such as Carer’s Allowance. This is not means tested for carers aged over 16 who look after someone for more than 16 hours a week. More information can be found on GOV.UK

Utility companies have a legal duty to support if you are struggling to pay your bills. Take a look on the Carers First website for advice on how to get additional help as a Carer. 

You may also be eligible for council tax relief and there are a number of grants available to carers. More information can be found on the Carers First website

For more support and advice in Hertfordshire visit Carers in Herts online

In partnership with the Healthy Hub East Herts Citizens Advice East Herts talk you through Redundancy and your rights and taking the next steps to being employed again.

Take a look at the bite sized guide video on YouTube

If financial stress or other worries are getting on top of you, speak to HertsHelp or visit our HealthyHub. Their trained advisors offer free, confidential advice and can put you in touch with relevant services and local support.

There are a number of other online resources available to with coping in a crisis: 

  • Mind Hertfordshire Network offer a number of courses on living well. See the selection on the Mind Hertfordshire website. 
  • The NHS have a number of mental wellbeing audio guides to help you boost your mood available on their website
  • The TogetherALL platform is an online mental wellbeing community created by Hertfordshire Country Council Public Health. Visit their website to see how they can help.

Hertfordshire County Council have created a directory of community spaces available across Hertfordshire. Find out more on their website.

The UK Government have multiple schemes that you could be eligible for when it comes to paying for funerals. 

Eligibility for the support towards funeral costs, depends on the following requirements:

  • You receive certain benefits or tax credits
  • You meet the rules on your relationship with the deceased
  • You’re arranging a funeral in the UK, the European Economic Area (EEA) or Switzerland

The type of benefits that you need to be receiving in order to be considered for the Funeral Expenses Payment include:

  • Universal Credit
  • Income Support
  • Income-based Jobseeker’s Allowance
  • Income-related Employment and Support Allowance
  • Pension Credit
  • Housing Benefit
  • The disability or severe disability element of Working Tax Credit
  • Child Tax Credit

Check if you are entitled to receive help with funeral costs