Information and Evidence needed for Claims
Remember when making a claim
- Always provide evidence of your income and capital and any other relevant information
- Always complete and send in your form as soon as possible
- Always provide any evidence requested from you as soon as possible
You will be asked to provide identification for yourself along with proof of your National Insurance Number when making a new claim.
Acceptable forms of proof of National Insurance Number
If you are unable to provide photo identification, please provide two of the following:
- P45 or P60
- Wage slip
- Tax letter
- DWP notification letter
- RD3 National Insurance card
Acceptable forms of identification
- Current valid passport
- National Identity card issued by a European Economic Area member state
- Full Driving Licence
- UK Residence permit
- Marriage certificate
- Paid utility bill
- Divorce or annulment papers
- Certificate of employment in HM forces
- Certificate of employment in the Merchant Navy
- Wage slip from current employer
- P714 (Tax Certificate)
- Birth certificate
- Life insurance policy
- Benefit award letter from DWP
- Medical card
- Letter from solicitor, social worker, probation officer or doctor
Types of income proof we need
If you are in receipt of Income Support, Job Seekers Allowance (income based) or Pension Credits, we will need to see a Notification letter for your current award
If you are NOT in receipt of Income Support, Job Seekers Allowance (income based) or Pension Credits, we will need to see one of the following;
Proof of earnings-For each job - 5 weekly, 3 fortnightly or 2 monthly consecutive wage slips. If you do not have these ask us for a 'employers certificate of earning'. This must include a company stamp.
If you have other sources of income, please provide evidence for the following
What we need | What you need to supply |
---|---|
State benefits and pension |
Department for Works and Pension notification letter for the current award Bank statement showing the payments going in |
Occupational pension |
Payslips / Pension slip notifications Letter from your former employer |
Tax Credits | Inland Revenue notification letter - All PAGES |
Maintenance | Letter from Child Support Agency or a letter from payer |
Other income | Letter showing the amount and frequency |
Student grant / loan | Current grant / loan award letter including a full breakdown of the type of grant |
Child care payments |
Completion in full of our Child Care Earnings Disregard Form, detailing term time/holiday payments along with the childcare providers OFSTED registration number |
Proof of capital |
|
Second properties | Evidence of the current valuation and the amount of the second home |