Information and Evidence needed for Claims
In order to process your Housing Benefit and/or Council Tax Support claim as quickly as possible, we need certain information and evidence from you to support your claim.
Remember when making a claim
- Always provide evidence of your income and capital and any other relevant information
- Always complete and submit your form as soon as possible
- Always provide any evidence requested as soon as possible
We need the same evidence for your partner, if you have one, and for any other adults living in your home.
You will be asked to provide identification for yourself along with proof of your National Insurance Number when making a new claim.
Acceptable forms of proof of National Insurance Number
If you are unable to provide photo identification, please provide two of the following:
- P45 or P60
- Wage slip
- Tax letter
- DWP notification letter
- National Insurance card
Acceptable forms of identification
- Current valid passport
- National Identity card issued by a European Economic Area member state
- Full Driving Licence
- UK Residence permit
- Marriage certificate
- Recent gas or electric bill
- Divorce or annulment papers
- Certificate of employment in HM forces
- Certificate of employment in the Merchant Navy
- Wage slip from current employer
- P714 (Tax Certificate)
- Birth certificate
- Life insurance policy
- Benefit award letter from DWP
- Medical card
- Current Home Office letter
- Letter from solicitor, social worker, probation officer or doctor
Types of income evidence we need
Evidence of income and capital
| What we need | What you need to supply |
|---|---|
| Earnings | This means for each job - your last 5 payslips if you are paid every week, your last 3 payslips if you are paid every 2 weeks, or your last 2 payslips if you are paid every month. If you do not have these ask us for a 'employers’ certificate of earnings' this form must be completed by your employer and must include a company stamp. |
| Self Employed Income | Self-employed accounts for the last financial year or, if you have been trading for less than 6 months, a summary of your trading records so far. |
| State benefits and pension | Department for Works and Pension notification letter for the current award. Bank statement showing the payments going in. |
| Occupational pension | Payslips / Pension slip notifications Letter from your former employer |
| Tax Credits | Inland Revenue notification letter - All PAGES |
| Universal Credit | Full breakdown of your most recent assessment period to show all elements and deductions |
| Maintenance | Letter from Child Support Agency or a letter from payer |
| Other income | Letter showing the amount and frequency |
| Student grant / loan | Current grant / loan award letter including a full breakdown of the type of grant |
| Childcare payments | Completion in full of our Child Care Earnings Disregard Form, detailing term time/holiday payments along with the childcare providers OFSTED registration number |
| Proof of capital |
|
| Second properties | Evidence of the current valuation and the amount of the second home |
Evidence of Private Rent and Tenancy
| What we need | What you need to supply |
|---|---|
| Tenancy Agreement | All pages of signed tenancy agreement |
| Proof of Rent | Most recent rent increase letter |
