Show mobile menu
Show search control
Show search control
Search Site

Stray & Missing Dogs

Information on how to report a stray dog and what to do if you lose your dog.

Report a stray dog

A stray dog is any dog loose in a public place with no one obviously in charge of it.

If you find a stray dog, please call us on 01279 655261

Between 9am to 5pm - the dog warden will attend as long as the dog is confined or contained. If the dog is 'roaming loose' in a general area, we will assess the practicability and schedule a collection in with a patrol of that area.

Out of Office Hours - follow the instructions on the answerphone message which will direct you to our out of hours number.

Kennels in East Herts

Between 5pm and 8pm Monday to Friday and between 9am to 8pm Saturdays, Sundays and Bank Holidays you can also take the dog to one of our kennels, please telephone them first on one of the numbers below to make the arrangements. Alternatively you can keep the dog until the next working day, when the Council's Dog Control Officer will collect it from you.

What happens to stray dogs found by the dog warden?

Dogs wearing a collar and tag will, on the first occasion and wherever possible, be returned to their owner. However, on subsequent occasions they are placed in kennels and will not be released unless all fees due to the Council are paid.

Any stray dog will be held at the kennels for up to seven days. If you do not collect your dog within seven days, you will lose the right to reclaim it, and we will try to re-home it.

Report a lost dog

If you have lost your dog, please call us on 01279 655261 within 7 days. We can then contact the dog warden to check for your dog. You should also contact your local vets, local animal rescue charities and other neighbouring Local Authorities who may have picked up your dog as a stray.

How to get your dog back

To recover a stray, you will have to provide proof of your identity, ownership and pay the costs and fines:

  • Administration charge of £22
  • Statutory fine of £25 for a not having a collar with the name and address of the owner inscribed on the collar or on a plate or badge attached to it.
  • There is also an additional kennel charge of £15 per day

If your dog has strayed and been involved in an accident, or has been found to require urgent veterinary attention, it may be taken to a vet. If this is the case, you will be liable for the payment of the vet fees.

Microchips

All dogs aged eight weeks old and over must be micro chipped and their keeper's details must be up to date. Failure to comply will mean you may be served with a notice giving you 21 days to comply or you may face a fine of up to £500.

Microchipping has a number of other welfare benefits, including serving as a deterrent to dog theft and can help the rapid return of the pet to its owners should it become lost.

More information on microchipping is available from The Dogs Trust website.

Identification Tags

The law requires that while in public all dogs must wear a collar with the name and address (including postcode) of the owner engraved or written on it, or engraved on a tag. Your telephone number is optional (but we would recommend this).

You can be fined up to £5,000 if your dog does not wear an identification tag.

More information about who to ring if your dog goes missing and microchipping your dog are available in our Preventing your dog from straying leaflet.