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Business Rates

2018 Autumn budget announcement

In the 2018 Autumn Budget on the 29th October 2018, the Chancellor of the Exchequer announced a package of business rates measures. These measures are:

  • A one third discount for retail property with a rateable value below £51,000 for two years from 2019-20;

  • Intention to legislate to grant a 100% relief from business rates for all standalone public toilets

  • Extension of the £1500 business rates discounts for local newspapers' office space in 2019-20

The regulations have now been provided by the Government. We are looking at cases that may be eligible for the relief and a bill will be sent to you shortly showing any Retail Discount awarded.

However, if you would like to check whether you are entitled in the meantime please contact the business rates team on 01279 655261 Ext 7223, or alternatively you can find out more information and complete an application form found at



How your business rates are calculated and how to pay your business rates in East Herts, qualifying criteria for relief and exemptions, what to do if you're moving business premises and how to deal with periods of short term occupation.

What are Business Rates?

Business Rates or Non-domestic rates collected by the local authorities are the way that those who occupy non-domestic properties contribute towards the costs of the local services.

Pay your Business Rates

There are several different ways that you can pay your Business Rates. You can pay in 10 monthly instalments, once a year on 1 April or you can pay half on 1 April and the other half on 1 September.

View your Business Rates online

Registering for an account is free and easy and will allow you to view your Business Rates details online.

How Business Rates are Calculated

We work out business rates each year by taking a property's rateable value and multiplying it by the 'multiplier' set by the government each year. If you think your rateable value is too high you have the right to appeal.

Business Rates Relief & Exemptions

As a ratepayer, you may be entitled to a relief or an exemption as long as your business or property meets the qualifying criteria for that relief.

Moving Business Premises

If you are moving into or out of a property in East Herts you must notify us of your new details.

Non-payment of Business Rates

If you don't pay your Business Rates we'll send you a reminder followed by a final notice in most cases, and if you still don't pay we'll take you to court.

Change your Rateable Value

Rateable values are set by the valuation officers of the Valuation Office Agency (VOA). In certain circumstances the VOA can alter your rate. If you're not able to agree on a change you can appeal the decision.

Completion Notices

Completion Notices are issued by the local authority on new buildings or buildings created by the alteration of an existing building.

Short Term Occupation

If there are repeated periods of short term occupation at a property, the council will require notice of occupation and notice of vacation.

Transitional Limits

Commercial properties are usually revalued every 5 years. The last revaluation was in 2010 and the rateable values were calculated based on rental value as at 1st April 2008. All properties have now been revalued based on the rental values as at 1st April 2015. This will come into effect on 1st April 2017.

Business Rates Liability & Credits

Business Rates Liability (non personal data) will be published quarterly.