By responding to the Household Enquiry Form, you're not automatically registered to vote. If you add anyone new to your Household Enquiry Form we send out a separate registration form to vote, alternatively you can register to vote on the GOV.UK website.

Annual Canvass 2021

The way we carry out the annual canvass to update the electoral register is changing. The annual canvass starts in July and will run until November 2020. The revised electoral register will be published on 1 December 2020.

Detail of the new process, and how to respond are detailed below.

Step 1 - Data matching

The electoral register is sent securely to the Department for Work and Pensions (DWP) to be matched with their records.

The results of the data matching will determine how you are contacted. There are three possible routes:

  • Route 1 - If all the people registered to vote at the property can be matched.
  • Route 2 - If there are people at the property that cannot be matched.
  • Route 3 - Care homes, Nursing homes, Houses in Multiple Occupation and all other properties that have a responsible person, for example a Duty Manager.

Step 2 - Communications and updating the register

Email address

If we hold an email address for you we will send an email to confirm that the details we hold for the property are correct. If you receive an email please complete the following steps

  1. Go to the East Herts Household response website.
  2. Log in to this site using the security codes provided
  3. Confirm that the details we hold for the occupants of the property are correct, or make any changes required.

No email address

If we do not hold an email address for you or we do not receive a response from the email, we will send the property a form with the elector details listed on it. If you receive a form but do not have any changes you do not need to reply. However if you need to make any changes please complete the following steps:

  1. Go to the East Herts Household response website.
  2. Log in to this site using the security codes provided
  3. Confirm that the details we hold for the occupants of the property are correct, or make any changes required.

If you do not wish to respond online you can post the form to Civica Election Services, London, N81 1ER.

We will send a form to the property which will either be:

  • Blank if nobody is registered at the property
  • Contain details of anyone we have listed as registered at the property

If there are no changes to make you may also respond by phone or SMS (text)

Even if there are no changes you will need to respond to this.

To respond please complete the following steps

  1. Go to the East Herts Household response website.
  2. Log in to this site using the security codes provided
  3. Confirm that the details we hold for the occupants of the property are correct, or make any changes required.

If you do not wish to respond online you can post the form to Civica Election Services, London, N81 1ER.

If we do not receive a response from the form we will make further attempts to get a response from you. This will include sending reminder forms or e-communications and making contact with households.

From October our team of Electoral Registration Canvassers will be phoning and visiting properties that have still not confirmed their details on the Electoral Register. If you receive a call or visit from one of our Canvassers please follow the steps provided. If you have any queries please contact Electoral Services on 01279 655261.

In the case of the above properties we will send the ‘Responsible Person’ for the property a form listing each person (if any) we currently have registered at the property.

Even if there are no changes the Responsible Person you will need to respond – the form will explain how to do this.

If we do not receive a response from the form we will make further attempts to get a response. This may include sending reminder forms, telephone calls or visiting the property.

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