Make an Information Request

Use this form to make a request for information

Before making an information request

If you have a general query relating to bin collections, green space, council tax or benefits etc. you can search our website or contact our customer service team. A Freedom of Information or Environmental Information request can be used to request information or documents but may not be the best way to have your query answered quickly.

These requests may take up to 20 working days to process and are not prioritised in the same way as a general customer request which my resolve your query quicker. However, if you require information or documents under the Freedom of Information Act or Environmental Information Regulations then please continue by completing the form below. 

Please consider searching our information disclosure log as the information you need may have already been requested. Please also consider the Council's publication scheme to see if the information you are looking for has already been published. 

You may also want to read our about information requests page for more information on how to ensure that your request is successful. Please be aware there will be certain requests we will not be able to complete, more information on this is available on our about information requests page. 

Red asterisk denotes a required answer.

Contact Details


Further Information

Maximum 4 files.
15 MB limit.
Allowed types: txt, rtf, pdf, doc, docx, odt, ppt, pptx, odp, xls, xlsx, ods.
30 MB limit per form.

The Council collects personal information from you, this includes your personal identifiers and details of your request. We do this to respond to your request for information. We process this information as part of our legal obligation and to carry out a public task and in some cases, we may rely on a legitimate public interest. These legal bases are in addition to your consent. We get your information directly from you and we may share your information internally.
Your information will be retained in line with our Retention schedule (this link opens in a new window). For more information on your data subject rights, including how to contact us about them or anything else, please see East Herts District Council Access to Information Privacy Notice page (this link opens in a new window).