Getting to know your Covid marshals

We have introduced a team of Covid marshals to help local residents and businesses across the district follow national guidance and keep people safe.

The marshals will be out talking to residents and businesses across towns and high streets in East Herts in support of the Government's drive to make sure everyone understands the importance of keeping to national guidance.

Our Covid marshals can be easily identified by their hi-viz East Herts Council Covid Support tabards. They are there to help you so don't be shy in asking them for information.

Two Covid marshals patrolling the streets of Hertford

What are Covid Marshals?

In a bid to ensure Countrywide compliance during the pandemic, local authorities have been allocated funds for Covid marshals, or wardens, which have been deployed in three socially distanced town centres in Hertfordshire - Hertford, Ware and Bishop's Stortford.

The marshals are available on a purely advisory basis, promoting social distancing in high streets and providing assistance to both residents and businesses on current Covid restrictions and regulations, in line with Public Health measures.

Sameed and Jolly are Hertford town centre's Covid marshals. As a pair, they patrol Hertford at key periods throughout the week and are on hand to ensure face coverings are worn, where appropriate, and hand sanitation guidelines are followed within businesses.

What do the marshals do?

On a daily patrol, Sameed and Jolly will visit businesses and provide recommendations on how they can make their premises Covid secure. For example, the marshals have recently advised several businesses that were unaware that they would still need to wear a face covering, even without the presence of a customer.

What are their enforcement powers?

The marshals are trained by the local council on Covid guidelines and are there on an advisory capacity, any enforcement will lie within police power.

The marshals are present to oversee compliance, but not only that - they will work with and help local businesses with queue management systems, such as entryways and how to safely serve customers.

What are the benefits of marshals?

The presence of the team will increase safe social distancing for everyone visiting and working in the town centres of Hertfordshire.