Garden Waste Service

Our chargeable garden waste collection service was introduced on 1 April 2021. You can sign up to the service using the links below.

You can sign up for our garden waste collection service via our secure garden waste portal. 

If you choose to sign up, your garden waste will be collected each fortnight from your brown bin.

You must have your debit or credit card details to hand and a valid email address. This will be used to confirm your order and to communicate with you regarding the service in the future. You can also sign up to the service via direct debit. 

How to order a garden waste subscription video

Watch our step by step guide on how to order a garden waste subscription. Please note this video has no sound.

Please read the frequently asked questions at the bottom of this page along with the terms and conditions for further information on the service.

If you choose to sign up, your garden waste will be collected each fortnight from your brown bin on your usual recycling day.

  • Sign up at any time: You can decide at any time to subscribe to the garden waste collection service. Your request will be processed as soon as possible but it may not be in time to provide a collection on your next scheduled recycling day due to processing your information and if a new bin needs to be delivered. Once you have subscribed to the garden waste service it may take up to two weeks to register your details with our collection crews. 
  • Single annual payment: The annual payment will cover collections from 1 April 2021 to 31 March 2022. 
  • Additional bins: You will be able to pay for up to two additional brown bins for garden waste at your property.  You can do this on our garden waste portal.

Garden Waste Collection - subscription prices
Service Sign up date Cost

Single Subscription - bin collection

Sign up any time during the specified collection period* to have one garden waste bin collected

*Collection period 1 April 2021 - 31 March 2022

From February 2021 £49 - collection only

Additional Subscription - bin collection

Sign up to have an additional bin collected.

Please note this is the cost of collection only and does not include the supply and delivery price of a bin. You will need to order additional bins separately 

From February 2021 £49 per additional bin to be collected

Bin Supply charge

For customers who would like additional bins. 

Bins remain the property of the council.

Please note: we will aim to get your bin to you as soon as possible but we may experience a high demand for bins.

From February 2021 £35 per bin to be supplied.

 

If you choose to sign up, your garden waste will be collected each fortnight from your brown bin on your usual recycling day.

You can find your bin collection day via our online address look up.

  • Place your brown bin(s) out at your property boundary by 7am. 
  • You are encouraged to put your house number on to your brown bin. 
  • If your bin is missed please report it to us within 48 hours and if we have genuinely missed it we will return. If the bin has been left due to containing incorrect materials you should remove the incorrect items and we will then empty it on the next scheduled collection day. 
  • If you currently receive an assisted collection for your other waste and recycling services we will apply this assistance to the new service. The bin must still be visible at the front of the property but does not have to be moved to the boundary.

Guide to brown garden bins (If you are viewing via mobile, please tilt horizontally to see all columns)
Place these in the brown bin (Yes please) These items shouldn't be place in the brown bins (No thanks)
  • Garden Waste
  • Grass/hedge cuttings/leaves
  • Small tree prunings, bark and twigs
  • Tree branches (up to 3cm in diameter)
  • Moss, weeds
  • Flowers
  • Plants with excess soil removed
  • Fallen fruit
  • Real Christmas trees (without decorations and pot)
  • Food waste
  • General waste
  • Nappies
  • Pet bedding
  • Cardboard
  • Paper or other mixed recycling
  • Soil
  • Rubble
  • Anything not on the Yes please list

 

Can't find the item you're looking for in the list? Check our A-Z.

If the collection crews find incorrect materials placed in your brown bin. they will not be able to collect it.

 

If you decide not to subscribe to the garden waste service, you don't need to tell us. The garden waste service is opt-in which means you only need to act if you do wish to sign up.

You can home compost your garden waste - subsidised home composters are on the Get Composting website or you can create a compost heap in your garden.

For more information on please visit our Home Composting page.

For further information on the service, please take a look at our FAQ's page