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Welcome to East Herts Council
http://www.eastherts.gov.uk/3coms Last modified July 22, 2016 08:04

Comments, Compliments and Complaints

The Council provides your services within East Hertfordshire and we need you to tell us if they do or do not live up to your expectations.

Comments, Compliments, Complaints Leaflet

Make a comment, compliment or complaint on-line comments, compliments and complaints form online,  or

  • download and return the form below, or
  • phone  Customer Services on 01279 655261 between 8.30am - 5pm, Monday to Friday.

​We aim to acknowledge all complaints within 3 working days.

Still not satisfied?

If you are unhappy with our response to your complaint email: complaints@eastherts.gov.uk within 14 days stating why you are dissatisfied with the outcome and we will look at the issue again.

Independent Review

You can refer your complaint to the Local Government Ombudsman's Advice Team:

LGO Online Form Or Telephone: 0300 061 0614 or 0845 602 1983


How do you rate this information / service?

Further questions about Comments, Compliments and Complaints

e: complaints@eastherts.gov.uk

t: 01279 655261

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