Planning Applications Update
Due to a 40 % increase in planning applications we are experiencing difficultly processing planning applications within the statutory 8 or 13 week target set by government.
We have recently been working hard to prioritise the determination of applications that have gone beyond the statutory target date, working back from the oldest cases. Unfortunately this will take some time and whilst progress has been good, we still have a way to go.
If your application has an assigned case officer – each officer is balancing determining in-time applications, those within the statutory timescales alongside those that have gone beyond their statutory target date. They are trying to deal with the older cases first.
If your application does not have an assigned case officer – we are looking to seek additional staff and resources to be able to re-allocate your case as soon as possible. We will be in contact with you / your Agent to advise you of your new officer as soon as we are able to. Please do not chase us on these cases as we do not have a different response to offer.
We understand this situation is incredibly frustrating for our customers but please be assured that your application has not been forgotten and we will get around to determining it as soon as we are able to.
During this time we are struggling to meet our obligations to deal with the majority of pre-application enquiries and provide responses to these and would therefore recommend that for any new enquiries you proceed directly to the submission of a planning application.
In the meantime we continue to extend our sincerest apologies for the further delay and appreciate your continued patience during this exceptionally busy and difficult period.