Staff shortages and changes to working practices caused by coronavirus meant that the council had to make the difficult decision to suspend brown bin collections so that it could prioritise the most critical collection services: refuse and recycling.
The council’s crews are now settled into the new working practices and this, along with increased staffing numbers, means that garden and food waste collections can now be restarted.
As brown bin collections stopped on Monday 30 March the council will restart collections on the week that was first missed to be fair to those people that were due to have their brown bin emptied.
Councillor Graham McAndrew, executive member for environmental sustainability at East Herts Council, said: “We know how much the garden waste collections are valued, and I am very pleased to let our residents know that we are able to start bringing back this service so you can once again place your garden and food waste in the brown bin.
“We are working to deliver the best service we can under difficult circumstances so please bear with us if collection times take longer than usual as we still have some staff shortages.
“On behalf of all of bins crews, thank you for your patience at this time. Our crews are extremely grateful for your expressions of gratitude to us over this difficult period.”
Residents can check their bin calendar at www.eastherts.gov.uk/bins-waste-recycling/find-your-collection-day
In the event of collections being missed we encourage residents to log these via the website www.eastherts.gov.uk/bins-waste-recycling/report-missed-bin
More information can be found at www.eastherts.gov.uk/coronavirus/coronavirus-and-bin-collections