Working for us

Find out what it is like to work for us, including our values and behaviours, equal opportunities and employee benefits.

About East Herts Council

You can find out information about the council on our website. Here are some key links:

Our Values and Behaviours

The council's values are:

  1. Here to help
  2. We work together
  3. We aim high

These are the behaviours we role model:

Here to help

  • We are helpful and understanding
  • We listen and explain
  • We are knowledgeable and informative
  • We make time for our customers
  • We take ownership of an issue and we try to get it right first time

We work together

  • We respect and value colleagues
  • We work together as one team
  • We recognise each other's skills and utilise them
  • We offer help and support to each other
  • We support colleagues to be flexible and resilient, able to respond to service changes and developments

We aim high to make a difference

  • We go the extra mile
  • We take a pride in what we do
  • We continually look to improve our performance
  • We are flexible in our approach
  • We pride ourselves on providing excellent customer service

Equality and Diversity

Our commitment to equality and diversity is central to all our policies and working practices, including recruitment. Our recruitment practices are based on objective criteria such as genuine job requirements, relevant experience, qualifications and skills.

The Council will ensure that no applicant receives less favourable treatment on the grounds of gender, gender reassignment, race, disability, age, sexual orientation, pregnancy and maternity, religion or belief, trade union involvement or political belief or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

We value all our employees and recognise the individual contribution that each employee brings to the workplace.

Disability Confident Employer

East Herts Council is proud to be a Disability Confident employer.

As a Disability Confident Employer we have committed to undertake the following core actions:-

  • Providing a fully inclusive and accessible recruitment process
  • Offering an interview to disabled people who meet the minimum criteria for a job
  • Flexibility when assessing people, so disabled job applicants have the best opportunity to demonstrate that they can do the job
  • Proactively offering and making reasonable adjustments as required
  • Ensuring employees have appropriate disability equality awareness
  • Promoting a culture of being disability confident
  • Supporting employees to manage their disabilities or health conditions
  • Ensuring managers are aware of how they can support staff who are sick or absent from work
  • Valuing and listening to feedback from disabled people.

Employee Benefits

Annual Salary Increments

Subject to satisfactory performance, employees receive annual salary increments up to the maximum scale point of their grade.

Annual Leave

The minimum annual leave entitlement is 25 days and the maximum is 28 days (dependent upon the salary scale point).

  • SCP 4 – SCP 22 = 25 days
  • SCP 23 – SCP 25 = 26 days
  • SCP 26 – SCP 28 = 27 days
  • SCP 29 and above = 28 days

After 5 years continuous service in local government, employees are entitled to an additional 5 days annual leave.

East Herts Council operates an anniversary leave period commencing on the date you start employment with East Herts Council.

Flexible Working

Various flexible working patterns and a flexi-time scheme are available (subject to the needs of the individual services).


Employees are entitled to join the Local Government Pension Scheme (LGPS) which is a statutory funded pension scheme.

Discounts at Leisure Facilities

Employees can receive a discount on leisure facilities at the following sports centres across the district:

Discounts at Hertford Theatre

Employees receive discounts on tickets at Hertford Theatre.

My Rewards Scheme

My Rewards Scheme offers discounts on hundreds of different brands across the County as well as discounts to visitor attractions. Discounts would also include the Cycle to work scheme. This gives employees the opportunity to purchase bicycles and accessories as a tax-free benefit as part of a salary sacrifice arrangement.

Sharing the Caring (give as you earn)

Employees can donate to their chosen charity through the payroll system, which allows the charity to receive a tax free donation.

Employee Assistance Programme (EAP)

The EAP is a confidential advice, information and counselling service available to all employees and their immediate family household members

Learning and Development

We are committed to investing in our employees and we have demonstrated this by achieving the Investor in People Silver accreditation. We provide a wide range of learning and development opportunities for employees including coaching, mentoring, secondments, management development programmes, work shadowing, networking opportunities, e-learning as well as the more traditional classroom based learning.

Employees can apply for sponsorship and limited paid time off for professional, career and vocational training which leads to formal qualifications.