Council Tax, Benefits and Coronavirus

If you are affected by coronavirus and have difficulty in paying then please talk to us.

If your financial circumstances are affected by the impact of Coronavirus and you have difficulty in making your payments due to reduced income or loss / changes in your employment, and you are currently in receipt of Housing Benefit or Council Tax Support and your circumstances have changed you should contact the council’s benefits service. Please email or call us on 01279 655261. and select Council Tax option. At this difficult time there are different options available which may be able to offer you some additional support.

Universal Credit

If you currently do not claim benefit and you find yourself with reduced income due to loss or changes in your employment you may be entitled to claim Universal Credit. Information on how to Claim Universal Credit is available on the website or call 0800 328 5644.

Council Tax Support

If you currently do not claim you may be entitled to claim Council Tax Support. More information, including an online calculator is available on our Council Tax Support page.

Coronavirus - Hardship Fund

The government will provide Local Authorities in England with a total of £500 million of new grant funding to support economically vulnerable people and households in their local area.

The government expects most of this funding to be used to provide more council tax relief, either through existing Local Council Tax Support schemes, or through complementary reliefs. We are waiting to hear how much funding is available for East Herts and what qualifying conditions are required. We will update this information as soon as we have more details.