Coronavirus and Information Management

During the current Covid-19 pandemic, the Council’s Housing and Health Service shared information with Hertfordshire Adult Care and Children’s Services in identifying additional people in the local community who had been advised to self-isolate for at least 12 weeks. As well as information regarding people who don't meet our normal criteria for service, but who had become vulnerable because their normal support from family or friends has been affected. Specifically, we processed information in order to deliver food parcels to those identified as requiring this service.

This was to ensure we could fulfill our statutory duties which relate to the whole of Hertfordshire during a period of increased risk to health and well-being. This information included personal data of individuals so that we knew who to offer a service to, and how to get the service to them.

This is a temporary arrangement and at the end of the pandemic we will securely dispose of any data held about people who no longer require our services.

Our lawful basis for processing the data is that it is part of our public task and official authority, under the Care Act 2014, Children Act 1989, and Health and Social Care Act 2012. Additionally, for the duration of the pandemic it is a task in the substantial public interest and in line with government requirements.

If you have any concerns about the use of your information, please email COVID19.Support@eastherts.gov.uk. or call 01279 502148.