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Assistant Front Of House Manager (CH018)

Grade 5, £24,445 - £27,608 per annum (inclusive of local weighting). Full time, 37 hours per week. Fixed term until 31 January 2021. Based at Hertford Theatre. Closing date 12 noon on Friday 26 April 2019.

About the role 
An exciting opportunity has arisen for a dynamic Assistant Front of House Manager to support the Front of House Manager with the delivery of all aspects of the theatre and its varied arts offer. 
Hertford Theatre is a thriving arts, entertainment and community venue. Every day is different at Hertford theatre and the ability to handle a fast paced and varied work load is essential. You will be comfortable dealing with the public, celebrities, local arts organisations, and helping to manage a small team of volunteers.
Some of the key responsibilities include:

  • Duty Managing the theatre and running multiple events
  • Overseeing the Health & safety of patrons 
  • Unlocking and locking the theatre
  • Providing cover on box office when required
  • Providing cover on bar/café when required
  • Overseeing the setting up of rooms for hires and functions
  • Managing the volunteer rota
  • Formatting Duty Management rota's 
  • Cashing up the Box Office and Café/Bar
  • Overseeing the sale of merchandise 
  • Ensuring the venue remains clean, tidy and safe at all times  

About you
This role will suit a motivated, hardworking and enthusiastic team player who enjoys working in a customer focused environment. A flexible approach to working hours is essential. 
The ideal candidate will have:

  • excellent communication skills
  • a flexible approach to working hours and able to work evenings and weekends 
  • experience of working with multiple stakeholders from the public and private sector
  • the ability to motivate people around them
  • the ability to work under pressure 
  • the ability to multitask 
  • the ability to learn a variety roles
  • attention to detail and presentation

About us

East Herts is consistently rated as amongst the best areas in the country to live, with excellent schools and healthcare, a huge array of green space, beautiful waterways, unique market towns and picturesque villages.  We also enjoy high levels of employment and a diverse local economy.

The vision of the Council is to provide East Hertfordshire residents and businesses with a future that is prosperous and sustainable. In order to achieve this, a number of strategic objectives have been developed, which allow the Council in conjunction with its many partners to focus on the key issues that concern the residents of East Hertfordshire.

Whatever their role, everyone contributes to delivering great services to our local community. Our vision is to preserve the unique character of East Herts and ensure it remains one of the best places to live and work. To accomplish this, our focus is to improve the health and wellbeing of our communities, enhance the quality of people's lives and enable a flourishing local economy. 

Our team is at the very heart of our council - we recognise that together with our elected members, we make the difference to our local communities. We are dedicated to staff development and individual success within a team framework. To help our staff deliver, we provide a supportive work environment, development opportunities and work to help everyone achieve their potential, whilst enjoying a positive work-life balance. 

Benefits of working for us

  • A variety of flexible working options available, including part-time working, job share, compressed hours and home working 
  • Flexi-time scheme
  • Local Government pension scheme
  • Generous  annual leave
  • A range of discounts including high street retailers and local leisure centres
  • Professional environment where your career path really matters and your development is supported by the organisation
  • Flexible and supportive team 

As part of our Green Travel agenda we actively encourage employees to explore more economical and eco-friendly means of travel to work, e.g. public transport, cycle, walk or car share, and support this through a number of initiatives such as Liftshare.

How to apply

For an informal discussion regarding the role, please contact Ben Cannell, Front of House & Sales Manager on 01992 515805. 

Apply Online

Closing date:  26 April at 12.00 noon.  CVs will not be accepted.

If you do not hear from us within 2 weeks of the closing date please assume that your application has not been successful.
If your application has been successful, the recruiting manager will contact you to invite you to an interview.  We hope you enjoy the process and look forward to making contact with you very soon.
EHC is an equal opportunity employer committed to embracing a diverse and inclusive work environment. We aim to attract and retain the best people regardless of their gender, marital/parental status, ethnic origin, nationality, age, background, disability, sexual orientation and gender identity