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Help with Benefits

If you need help with your benefits claim, there are lots of ways you can get in touch with us including our benefits drop-in sessions, email and over the phone.

For information and advice on your benefits claim, or what financial support you may be eligible for please email benefits@hertspartnership-ala.gov.uk.

Alternatively you can write to:

The Benefits Service
East Herts Council
Wallfields
Pegs Lane
Hertford
Herts
SG13 8EQ

Or you can call us on 01279 655261.

Drop In Sessions

We also run Housing Benefit Drop in sessions at our offices:

Wallfields, Pegs Lane, Hertford
Tuesday 8.30am - 4pm
Wednesday 8.30am - 12.30pm

Charringtons House, The Causeway, Bishop's Stortford
Monday - Friday, 8.30am - 5pm.

Please note opening times may occasionally vary, so please call before travelling any distance.

Request a Home Visit

In certain circumstances we may be able to arrange to visit you in your home. To request this service please complete the form below.

  1. Your Contact Details
  2. Data Protection Clause
    1. In accordance with the Data Protection Act 1998 the information you supply the Council as part of your application will be used for the purposes of dealing with your request and retained as per our published data protection policy. From time to time this information may be shared with other Council departments and/or outside partners to process your request as effectively as possible.

      Please read our data protection policy (this link opens in a new window) and tick to confirm you agree with your data being used in this way.
    2. Please confirm *
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