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Council Tax Support

Council Tax Support helps people to pay their Council Tax.

Working Age residents

For working age residents who require financial support, this scheme is calculated on 91.5% of your council tax liability (after discounts for single persons etc). This means that all working age residents have to pay at least 8.5% of the net liability.

You can use our online Benefits Claim and Calculator to check if you might be eligible for Council Tax Support.

Pension Age residents

For pension age residents who require financial support, this scheme is calculated on 100% of your council tax liability (after discounts for single persons etc.).

You can use our online Benefits Claim and Calculator to check if you might be eligible for Council Tax Support.

Council Tax Payments

The amount of council tax you will have to pay depends on where you live, what council tax band your house is in, and how much Council Tax Support you're eligible for.

The easiest way to pay your Council Tax is by Direct Debit. Please complete and return our Council Tax - Direct Debit form [64kb]

Alternatively, please read our information on how to pay your Council Tax for information on other payment methods.

Claim Council Tax Support

If you claim Income Support, the Benefits Agency (formerly the Department of Social Security) will normally tell the Council, however you must still complete our Council Tax Support form.

You can claim Council Tax Support online using our Benefit Claim and Calculator.

Alternatively, you can also download and complete our Council Tax Support Claim form [567kb].

Council Tax Support is paid direct to your Council Tax account.

Council Tax Support payments cover Council Tax only; it cannot cover court costs, bailiff fees or the cost of paying at a Post Office.

Information and evidence required for Council Tax Support claims

Before making a claim please read our Information and Evidence needed for claims page, to ensure you're including everything we need to process your claim as quickly as possible.

Claim Backdated Council Tax Support

Council Tax Support is normally awarded from the Monday following the day your claim is received by the Benefit Service at East Herts Council.

However, the law allows us to award Support from an earlier date if you have a good reason (good cause) for not applying earlier.

We can only backdate your Council Tax Support up to 6 months from the date you ask us to, and you must give a good reason why this should be done.

If you or your partner have reached pension credit age, your claim covers any period in the three months before the day the claim is actually received - but only back to the day they reached pension credit age, or the day they became liable for rent or Council Tax, if these are later.

To make a claim for backdated Council Tax Support please complete and return our Backdated Benefit and Reduction form [94kb].

We will write to you within 14 days. If your claim is refused, details of how to appeal will be sent to you.

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