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F16/368

Parking

Request 

Could you tell me the following information related to the RingGo Parking Service you offer for all parking zones, both on-street and off-street parking.

1) The total number of transactions transacted through the RingGo service for the period between 1st April 2015 to 30th April 2016.

2) The total revenue of the transactions transacted through the RingGo service for the period between 1st April 2015 to 30th April 2016.

3) A breakdown and/or total of how much the council have paid by way of fees for the above transactions. This should include any Card Processing Fees, Card Gateway Fees and any fees paid to RingGo for their services in either processing card payments or using their service.

4) How much the council have received by way of any "convenience fee" paid by the car park user in addition standard tariff for the above transactions.

Request Date23 May 2016
Requested byBusiness
Released Date  

17 June 2016  

Response

1) The total number of transactions transacted through the RingGo service for the period between 1st April 2015 to 30th April 2016. = 186,864

2) The total revenue of the transactions transacted through the RingGo service for the period between 1st April 2015 to 30th April 2016. = £479,187.80

3) A breakdown and/or total of how much the council have paid by way of fees for the above transactions. This should include any Card Processing Fees, Card Gateway Fees and any fees paid to RingGo for their services in either processing card payments or using their service. = £112,484.09

4) How much the council have received by way of any "convenience fee" paid by the car park user in addition standard tariff for the above transactions. = The council absorbs the convenience fee instead of passing it onto the customer. 

Refused       
Refusal