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F15/753

Gov Metric Data

Request Description

Under the Freedom of Information Act 2000, please provide me with copies of the following:


1. GovMetric feedback, where utilized, on the Customer satisfaction of services provided either face-to-face, on the web, telephone, email or by post. The information should include the number of responses received in each customer satisfaction category for each service rated, as well as any comments provided.


2. Please provide this data over the time it has collected.

Request Date9 October 2015
Requested byBusiness
Released Date  

   

Response

  

Refused

                                                            

Refusal