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F15/214

Noise complaints

Request Description

I am seeking information with regards to noise complaints to your local authority. Specifically, I request the following information:

NUMBER OF NOISE COMPLAINTS 

1.    How many noise complaints did you receive in 2009 and 2014? Please also provide figures for the first quarter of 2015.

Please give an overall number as well as a categorised break-down on where the noise originated. The categories should be whichever way you store the data. 

COST OF NOISE COMPLAINTS 

2.    Please provide an estimated cost for an initial assessment of a noise complaint in 2009 and in 2014. Please also provide a figure for the first quarter of 2015.                                                                                   

3.    Please provide an estimate for the total cost to the council in relation to noise complaints in 2009 and 2014. Please also provide a figure for the first quarter of 2015. This should include all aspects from initial consultation to any action required and administration costs.

NOISE COMPLAINTS ACTION                          

4.    How many noise complaints, not related to noise from residential properties, were referred to the police in 2009 and 2014? Please also provide a figure for the first quarter of 2015.

If you are unable to break it down in this way, please state this in your answer and provide an overall number of complaints referred to the police in 2009, 2014 and the first quarter of 2015. 

5.    How many noise complaints had further action taken in 2009 and 2014? Please also provide figures for the first quarter of 2015.

Further action should include anything other beyond an initial consultation. 

6.    How many noise abatement orders were issued in 2009 and 2014? Please also provide figures for the first quarter of 2015.

Please exclude any noise abatement orders issued to residential properties.

BUILDING PROJECTS                          

7.    How many council-organised construction (including road) projects did you have in operation in 2009 and 2014? Please also provide figures for the first quarter of 2015.

8.    How many council-organised construction (including road) projects had extended working hours in 2009 and 2014? Please also provide figures for the first quarter of 2015. Extended working hours should be outside the council's recommended period.

For example:

If your council's construction hours are normally Monday-Friday 7:30am-6pm; Saturday 8am - 4pm; Sunday 10am - 4pm, you should count any work that took place outside of those hours.

9.    How many construction projects (outside of council projects) were granted extended working hours in 2009 and 2014? Please also provide figures for the first quarter of 2015. Extended working hours should be outside the council's recommended period.

For example:

If your council's construction hours are normally Monday-Friday 7:30am-6pm; Saturday 8am - 4pm; Sunday 10am - 4pm, you should count any work that was granted to take place outside of those hours.

I would like this information for the calendar years 2009 and 2014 and the first quarter of 2015 as stated in the questions.

Request Date24 April  2015
Requested byMedia
Released Date  

13 May 2015                

Response

1. See Spreadsheet in downloads section below

2. The Council do not hold records of this data             

3. The Council do not hold records of this data          

4. None

5. The majority of recorded noise complaints would have further action beyond an initial     consultation. See Spreadsheet for totals

6. 2009 - 2

    2014 - 1

    2015 - 0

7. Information from  Facilities & Property Section - The numbers of 'construction related' schemes carried out in 2009 were 7 In 2014 there were 6 and in the first quarter of 2015 there were 2 no.

8. None of the above schemes required or were granted extended working hours.

9. East Herts Council do not have records of this data

Refused

                                                              

Refusal