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F15/047

IT Questions

Request Description

1. Council Local Area Network

a. What Manufacturer is your council LAN Network? 
b. What date does your support contract come up for renewal on the LAN Network?
c. What is the current cost of the LAN Network Support?
d. Which company is the support contract with?

2. Council Phone System

a. What Manufacturer is your council phone system?
b. When date does your support contract come up for renewal on the Phone System?
c. What is the current cost of the phone system Support?
d. Which Company is the support Contract with?

3. Storage (SAN)

a. What Manufacturer of SAN is used in the Council?
b. When was the SAN purchased?
c. How Many Virtual Servers are you running?

4. Data Centre

a. Does the Council use offsite/Third Party Data Centres?
b. What Services and how big are the offsite facilities?
c. When are the contracts due for renewal?

5. Cloud Services

a. Does the Council use third Party Cloud services?
b. What services are used and what size are these?
c. When are the contracts due for renewal?

6. Contacts

a. Who is responsible for ICT in the Council and what are their contact details? 

Request Date27 January 2015
Requested byIndividual
Released Date  

18 March 2015     

Response

Note: East Herts and Stevenage Borough Council are part of a shared ICT service. The costs are the total costs shared between the 2 Councils.

1. Council Local Area Network

a. What Manufacturer is your council LAN Network? HP/Cisco

b. What date does your support contract come up for renewal on the LAN Network? Core switches HP care pack November 2016. Cisco switches April 1st

c. What is the current cost of the LAN Network Support?  £ 4,500 (3 year care pack) and £6,500

d. Which company is the support contract with? Split between HP and Intrinsic Technology and PDQ

2. Council Phone System

a. What Manufacturer is your council phone system? Mitel

b. When date does your support contract come up for renewal on the Phone System? 1st December 2016

c. What is the current cost of the phone system Support? £16,648

d. Which Company is the support Contract with? NG Bailey

3. Storage (SAN)

a. What Manufacturer of SAN is used in the Council? HP storage

b. When was the SAN purchased? 2013

c. How Many Virtual Servers are you running? 390

4. Data Centre

a. Does the Council use offsite/Third Party Data Centres? NO

b. What Services and how big are the offsite facilities?

c. When are the contracts due for renewal?

5. Cloud Services

a. Does the Council use third Party Cloud services? NO

b. What services are used and what size are these?

c. When are the contracts due for renewal?

6. Contacts a. Who is responsible for ICT in the Council and what are their contact details? Peter.wain@stevenage.gov.u  

Refused

                                                

Refusal