• East Herts Council Home Page
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• Is Contact Performance Monitored

• East Herts Council Home Page -
• Business and Licensing -
• Tenders and Contracts -
• FAQs -
• Is Contact Performance Monitored

There are procedures in place for monitoring the performance of all companies carrying out contracts for the Council.

All businesses are monitored to assess their compliance with pre-defined performance criteria.

Your business must be capable of delivering the requirements of the contract. You should be aware that contract conditions will be strictly applied especially with regard to quality and general performance. The Council is continuously striving to improve its own performance and it expects its contractors to do the same. By the same token, the Council will look seriously at the position of any contractor that fails to perform to the levels required.

You will be asked to comment on any adverse performance that is reported.

Examples of adverse performance would include areas such as: poor quality of work, poor site supervision, poor adherence to work programme, poor control of sub-contractors, or poor health and safety practices.

Further questions about Is Contact Performance Monitored

e: performance@eastherts.gov.uk

t: 01279 655261